Frequently Asked Questions (FAQs)

Prosegur Digital Gold is a secure and modern way to invest in physical gold through blockchain technology. Each token represents a specific amount of real gold, stored and safeguarded in secure vaults, combining the strength of physical gold with digital flexibility.

First, Prosegur acquires and stores high-purity physical gold (99.9%) in maximum-security vaults. This gold is then converted into digital tokens using blockchain technology, enabling individuals to purchase fractional amounts of gold through our authorized channels.

You can purchase digital gold through our app.

No, digital gold is not a cryptocurrency. It is a digital asset fully backed by real, physically stored gold, meaning you always have the security of owning tangible gold safeguarded by Prosegur.

Yes. Each token represents an exact amount of gold stored in our vaults, with regular audits conducted to verify full backing.

You can access the platform by logging in with your account. Click on the top-right button on the Digital Gold homepage labeled “Client Area”. From there, you can check your balance and manage the sale of your tokens.

Yes, you can sell your digital gold at any time with full flexibility. The process is simple and transparent, allowing you to receive the funds immediately via bank transfer.

Prosegur provides comprehensive physical and digital security, with strict controls, continuous audits, international certifications, and insurance agreements that ensure the full protection of your investment.

Digital gold is more accessible, easier to manage, secure, and enables fast transactions. In addition, it allows the purchase of small fractions, eliminating the need to acquire full gold bars and making investment more accessible.

Yes, digital gold fully complies with current financial and tax regulations. In addition, Prosegur conducts regular audits to ensure complete transparency in the management of the physical gold.

Prosegur is responsible for safeguarding the physical gold in highly secure facilities, ensuring maximum protection in accordance with international security standards.

Blockchain technology records every movement of digital gold, ensuring full transparency, security, and the impossibility of alteration or manipulation of transactions.

Yes, Prosegur Crypto manages the entire value chain end to end, from the acquisition and secure storage of physical gold to the issuance of digital tokens and the secure operation of the platform.

Yes, Prosegur regularly conducts both internal and external audits of the stored gold, ensuring ongoing transparency and confidence for investors.

Yes, you can purchase small fractions of digital gold, allowing anyone to start investing in gold without the need for large amounts of capital.

All investments involve potential risks due to possible market volatility. Gold has proven to be a stable asset over decades. There are no security risks associated with this investment, as Prosegur minimizes risks through strict audit procedures and continuous monitoring of every stage of the process.

Prosegur protects both the physical gold and the digital tokens. Gold is stored in highly secure vaults, while tokens are protected through cold storage and advanced digital security measures.

Prosegur has more than 45 years of experience providing global financial security services, operating in 36 countries with a team of over 180,000 security professionals.

Unlike gold ETFs or traditional physical gold, Prosegur Digital Gold combines physical backing with the flexibility of a digital asset. Through technological innovation, we are able to offer a secure and accessible investment solution for all types of investors.