Cookie policy

Cookie Policy

GENERAL INFORMATION

The purpose of this Cookies Policy is to comply with the provisions of Article 22.2 of Law 34/2002 (LSSI) by clearly and accessibly informing the User about the use of data storage and retrieval devices (cookies and similar technologies) on the PROSEGUR GOLD Website. When visiting and browsing this Website, Prosegur Crypto (as the party responsible for it) may use cookies or other files with similar functionality on the User’s equipment or device, always for the purpose of enabling and improving the browsing experience. In any case, non-essential cookies will only be used if the User has previously given their consent, in accordance with the provisions of this policy.

 

WHAT ARE COOKIES?

Cookies are small text or data files that are stored in the User’s browser or device (computer, mobile phone, tablet) when visiting a website. These files make it possible to remember information about the User’s visit, such as their preferred language, login options, or browsing habits, so that on subsequent visits the website can recognize the User and, where appropriate, personalize the experience.

Cookies serve various purposes: facilitating navigation on the website, making it faster, or remembering preferences, but they can also be used for analytical or advertising purposes. In short, cookies help improve the quality of the web service by allowing an understanding of how users interact with the site. Each cookie has a specific duration (the time it remains active on the device) and may be either first-party (set by the domain of the website being visited) or third-party (set by domains other than that of the website, generally to provide external services such as analytics, advertising, or social media integration).

 

TYPES OF COOKIES WE USE

On the PROSEGUR GOLD Website, we use the following types of cookies, both our own and those of authorized third parties, for the purposes described below:

Technical Cookies (Necessary)

These are cookies that are essential for the proper functioning of the Website and for providing the service requested by the User. They allow, for example, navigation through the pages, access to secure areas, remembering the elements of a request (such as a shopping cart in the case of e-commerce), completing the registration or login process, using basic functionalities, or ensuring that page content loads efficiently. Without these cookies, many services would not be available or would not function properly.

Technical cookies are automatically installed on the User’s device when accessing the Website, as they do not require prior consent (as they are exempt under the LSSI). Their duration is usually temporary, being deleted when the browser is closed (session cookies), although some may remain for a longer period in order to remember the User’s preferences (for example, to avoid having to accept the cookie notice again on each visit by storing the User’s choice).

Personalization Cookies

These cookies allow certain choices made by the User to be remembered in order to provide enhanced and personalized features. For example, they may store the User’s preferred language, the region from which they access the Website, the type of browser or regional settings, the preferred visual style or theme, or even the configuration of specific features within their account. Thanks to these cookies, the Website can be presented according to the User’s preferences on subsequent visits without having to reconfigure everything again.

Although in some cases these cookies may be considered strictly necessary for the service (for example, remembering the selected language), they are generally cookies that, while improving the experience, are not essential. Therefore, consent will be requested for their installation if they store information beyond the current session.

Analytics or Statistics Cookies

These are cookies that collect anonymous information in an aggregated manner for the purpose of analyzing users’ browsing behavior on the Website. They allow us to quantify the number of visitors and analyze usage statistics of the different pages or sections (for example, which pages are most visited, how long users remain on the site, or whether navigation errors have occurred).

Thanks to this information, Prosegur Crypto can study the Website’s audience and improve the service based on the data obtained—for example, by ensuring that users can easily find what they are looking for or by improving the structure and content of the most visited areas. The information collected by these cookies is statistical in nature and is never used to personally identify the User.

We may use both first-party and third-party analytics cookies (for example, external web analytics services). If third-party cookies are used (such as Google Analytics or similar tools), the information may be managed by those third parties in accordance with their own policies, but always in an aggregated manner and for statistical purposes.

Advertising Cookies

These cookies are intended to manage advertising spaces on websites, making it possible for the ads displayed to be more relevant and better tailored. On the PROSEGUR GOLD Website, these cookies allow us to remember the User’s actions on the Website (visits, pages viewed, interactions) in order to try to offer ads related to their interests, both on the Website itself and, where applicable, on other websites with which we share advertising providers.

There are two main subtypes:

  • Generic advertising cookies: These manage advertising spaces on the Website as efficiently as possible, generally based on technical or content-based criteria (for example, how often ads are shown, avoiding repeatedly showing the same ad to the same user, or contextual ads based on the page being visited).
  • Behavioral advertising cookies: These allow personalized ads to be offered to the User by building an anonymous profile of their interests based on their browsing. Thanks to these cookies, the ads seen by the User will be more aligned with their preferences, avoiding irrelevant content. These cookies anonymously observe the User’s preferences (for example, which products or sections have been viewed) and, based on these patterns, display similar or related ads, even when the User visits other websites that use the same advertising network. In other words, they help deploy targeted or behavior-based advertising. On our Website, we may use third-party advertising cookies (for example, from Google Ads, Facebook Ads, or other platforms) for this purpose, provided that the User has given their consent.

Social Media Cookies (Social Plugins)

The Website may integrate social media functionalities (such as “Share” or “Like” buttons) that are accompanied by scripts or plugins that allow cookies to be stored on the User’s device. These cookies allow both members of a social network (e.g., users logged into Facebook) and non-members (visitors not registered with that network) to be tracked for purposes such as displaying behavioral advertising, performing traffic analysis, or saving their preferences on social networks.

For example, if content from the PROSEGUR GOLD Website is shared via Twitter or LinkedIn using a plugin, those platforms may place cookies on the User’s browser. These cookies belong to third parties (the social networks themselves) and are beyond the direct control of Prosegur Crypto, so we recommend reviewing the cookie policies of each platform. They will only be installed if the User interacts with these plugins or gives consent to third-party cookies.

Other Similar Technologies

In addition to traditional cookies, Prosegur Crypto informs that it may use local storage technologies or similar techniques for similar purposes. Likewise, email communications may include tracking pixels or web beacons (small transparent images embedded in the message) to determine, for example, whether an email has been opened. These technologies operate in a similar way to cookies, and this policy applies to them equally.

A/B Testing Cookies

Our Website uses an A/B testing solution that uses cookies to improve the user experience. By using our Website, you accept such use and its purpose. To withdraw your consent or obtain more information, please visit the AB Tasty Privacy Page.

 

COOKIES REQUIRING CONSENT AND EXEMPT COOKIES

In accordance with applicable regulations, consent is not required for technical cookies or those strictly necessary for the operation of the service expressly requested by the User. This means that technical cookies (including, for example, login authentication cookies, load-balancing cookies, or interface personalization cookies when requested by the user) will be installed by default when the User accesses the Website, as without them it could not function properly.

However, all other cookies (analytics, advertising, non-essential preference cookies) do require the User’s prior consent. When first accessing the PROSEGUR GOLD Website, the User will see a cookie notice or banner informing them in a basic manner about the existence of these cookies and giving them the option to accept, configure, or reject them.

The User may modify their decision at any time through the cookie settings panel available on the Website (for example, via the “Change cookie preferences” link located in the footer). Continued browsing without rejecting cookies, after the banner has been displayed, will be interpreted as tacit acceptance only to the extent that the browser’s initial settings allow it; however, Prosegur Crypto recommends that Users explicitly indicate their preferences using the options provided in the banner to ensure their choice.

In any case, the User may block or delete cookies at any time using their browser tools, as explained later in this policy.

 

LIST OF SPECIFIC COOKIES

Below is a detailed list of the specific cookies used on the PROSEGUR GOLD Website, indicating their name, type, purpose, duration, and owner (first-party or third-party):

Supplier URL Domain Cookie Duration Party Type Purpose
Google Analytics Products https://www.prosegurcrypto.com/contacto prosegurcrypto.com ga# 63071999.859 seconds 1st party cookie First-party cookie that collects anonymized analytics data on prosegurcrypto.com, identifying users and tracking interactions.
Google Analytics Products https://www.prosegurcrypto.com/contacto prosegurcrypto.com _ga 63071999.863 seconds 1st party cookie First-party cookie that assigns a unique ID to track interactions on prosegurcrypto.com.
www.prosegurcrypto.com https://www.prosegurcrypto.com/contacto www.prosegurcrypto.com psg_visit session/unknown 1st party cookie First-party session cookie to track visits on prosegurcrypto.com.
www.prosegurcrypto.com https://www.prosegurcrypto.com/contacto prosegurcrypto.com bm_sv 7200 seconds 1st party cookie Cookie that distinguishes web requests from humans and bots to protect prosegurcrypto.com against spam attacks.
www.prosegurcrypto.com https://www.prosegurcrypto.com/en prosegurcrypto.com cookie_consent_level 5356799.16 seconds 1st party cookie First-party cookie that stores cookie-consent preferences on prosegurcrypto.com.
Didomi https://www.prosegurcrypto.com/prosegur-crypto.html prosegurcrypto.com euconsent 31622399.9 seconds 1st party cookie First-party cookie that stores consent preferences on prosegurcrypto.com.
Didomi https://www.prosegurcrypto.com/prosegur-crypto.html prosegurcrypto.com didomi_token 31622399.918 seconds 1st party cookie First-party cookie with user ID and privacy consent on prosegurcrypto.com.
Didomi https://www.prosegurcrypto.com/prosegur-crypto.html prosegurcrypto.com didomi_token session/unknown 1st party web_storage First-party web storage containing consent data on prosegurcrypto.com.
Didomi https://www.prosegurcrypto.com/prosegur-crypto.html prosegurcrypto.com euconsent session/unknown 1st party web_storage First-party web storage containing consent preferences on prosegurcrypto.com.
Google Analytics Products https://www.prosegurcrypto.com/prosegur-crypto.html prosegurcrypto.com ad_storage session/unknown 1st party web_storage First-party web storage that records consent for advertising data on prosegurcrypto.com.
Google Analytics Products https://www.prosegurcrypto.com/prosegur-crypto.html prosegurcrypto.com analytics_storage session/unknown 1st party web_storage First-party web storage that records consent for analytics on prosegurcrypto.com.
www.prosegurcrypto.com https://www.prosegurcrypto.com/prosegur-crypto.html www.prosegurcrypto.com ApplicationGatewayAffinityCORS session/unknown 1st party cookie Cookie similar to ApplicationGatewayAffinity, used to maintain sessions on prosegurcrypto.com—specifically for CORS requests—routing requests to the same backend server.
www.prosegurcrypto.com https://www.prosegurcrypto.com/prosegur-crypto.html www.prosegurcrypto.com ApplicationGatewayAffinity session/unknown 1st party cookie Cookie that maintains the user's session on prosegurcrypto.com, ensuring requests are routed to the same backend server.
www.prosegurcrypto.com https://www.prosegurcrypto.com/prosegur-crypto.html www.prosegurcrypto.com JSESSIONID session/unknown 1st party cookie First-party session cookie that persists the anonymized session ID for each session on prosegurcrypto.com.
www.prosegurcrypto.com https://www.prosegurcrypto.com/prosegur-crypto.html prosegurcrypto.com ak_bmsc 7198 seconds 1st party cookie Cookie that optimizes performance and improves the user experience on prosegurcrypto.com by managing requests through Akamai's CDN.
Youtube https://www.prosegurcrypto.com/prosegur-crypto.html youtube.com YSC session/unknown 3rd party cookie Third-party cookie to ensure that requests within a session are made by the user and not by other websites.
Youtube https://www.prosegurcrypto.com/prosegur-crypto.html youtube.com __Secure-ROLLOUT_TOKEN 15551990.787 seconds 3rd party cookie Third-party cookie for secure rollouts of video functionality on prosegurcrypto.com.
Youtube https://www.prosegurcrypto.com/prosegur-crypto.html youtube.com VISITOR_INFO1_LIVE 15551959.791 seconds 3rd party cookie Third-party cookie that stores preferences and tracks interactions with videos on prosegurcrypto.com.
Youtube https://www.prosegurcrypto.com/prosegur-crypto.html youtube.com VISITOR_PRIVACY_METADATA 15551959.79 seconds 3rd party cookie Third-party cookie containing privacy metadata for videos on prosegurcrypto.com.
Google https://www.google.com google.com rc::a unknown (Local Storage) 3rd party web_storage Distinguish between humans and bots.
Google https://www.google.com google.com rc::d-# unknown (Local Storage) 3rd party web_storage Distinguish between humans and bots.
Google https://www.google.com google.com rc::b session/unknown 3rd party web_storage Distinguish between humans and bots.
Google https://www.google.com google.com rc::c session/unknown 3rd party web_storage Distinguish between humans and bots.
Google https://www.google.com google.com _GRECAPTCHA 15770000 seconds 3rd party cookie Risk analysis and protection against bots.
Google https://www.google.com google.com __Secure-ENID 32830000 seconds 3rd party cookie Risk analysis and protection against bots.
Stripe https://m.stripe.network m.stripe.network 1 session/unknown 1st party web_storage Checks whether sessionStorage is available in the browser or whether fallback mechanisms are needed for basic functionality.
Stripe https://sbyog-ppp-external.stripe.com sbyog-ppp-external.stripe.com __Host-shopify_app_session 24 hours 3rd party cookie Set as part of the Shopify BYOG onboarding flow to validate the OAuth process.
Stripe https://stripe.com stripe.com, press.stripe.com, link.com, edge.stripe.com, edge-press.stripe.com __Host-stripe.mkt.csrf session/unknown 1st party cookie Prevents attackers from making requests that change the user's data on Stripe from other websites.
Stripe https://paywall.stripe.com paywall.stripe.com __Host-stripe.paywall.token 1 hour 1st party cookie Determines your identity so you can access purchased content or make new purchases.
Stripe https://stripe.com stripe.com __Host-stripe.site.csrf session/unknown 1st party cookie Prevents attackers from making requests that change the user's data on Stripe from other websites.
Stripe https://hooks.stripe.com hooks.stripe.com __Host-stripe.sources_redirect_site.csrf session/unknown 1st party cookie Prevents attackers from making requests that change the user's data on Stripe from other websites.
Stripe https://support.stripe.com support.stripe.com __Host-stripe.support_site.csrf session/unknown 1st party cookie Prevents attackers from making requests that change the user's data on Stripe from other websites.
Stripe https://support.stripe.com support.stripe.com, support-conversations.stripe.com, edge-support-conversations.stripe.com __Host-unauthenticated_support_identity session/unknown 1st party cookie Identifies unauthenticated users to keep them connected to a live support session and enable a continuous support experience.
Stripe https://privacy.stripe.com privacy.stripe.com __Host-upsess 30 minutes 1st party cookie Session identifier related to user privacy. This cookie allows authenticated visitors to the Data Access Tool to access their data report and take additional actions (e.g., export it or request its deletion).
Stripe https://stripe.com .stripe.com, .stripecdn.com __Secure-f-visitor-id 24 hours 1st party cookie Identifier used to combat fraudulent activity in Link.
Stripe https://stripe.com .stripe.com __Secure-has_logged_in 6 months 1st party cookie Changes the login button depending on whether a browser has logged in previously.
Stripe https://stripe.com .stripe.com __Secure-LinkSessionPresent 1 year 1st party cookie Indicates whether the __Host-LinkSession cookie is present.
Stripe https://checkout.stripe.com checkout.stripe.com, request __stripe_mid 1 year 1st party cookie Set for fraud-prevention purposes and helps assess the risk associated with a transaction attempt.
Stripe https://checkout.stripe.com checkout.stripe.com, request __stripe_sid 30 minutes 1st party cookie Set for fraud-prevention purposes and helps assess the risk associated with a transaction attempt.
Stripe https://app.prosegurdigitalgold.com prosegurdigitalgold.com __stripe_mid 1 year 1st party cookie Set for fraud-prevention purposes and helps assess the risk associated with a transaction attempt.
Stripe https://app.prosegurdigitalgold.com prosegurdigitalgold.com __stripe_sid 30 minutes 1st party cookie Set for fraud-prevention purposes and helps assess the risk associated with a transaction attempt.
Stripe https://m.stripe.network m.stripe.network _ab session/unknown 1st party web_storage Set for fraud-prevention purposes and helps assess the risk associated with a transaction attempt.
Google https://stripe.com .stripe.com _GRECAPTCHA 6 months 3rd party cookie N/A
Stripe https://m.stripe.network m.stripe.network _mf session/unknown 1st party web_storage Set for fraud-prevention purposes and helps assess the risk associated with a transaction attempt.
Human Security https://stripecdn.com .stripecdn.com _px2 1 week 3rd party cookie Set by a third-party captcha platform (Human Security) to detect bot activity.
PerimeterX https://zoominfo.com .zoominfo.com, .stripecdn.com _px3 1 week 1st party cookie Associated with PerimeterX (a bot-detection service) and acts as a session-indicator cookie used to identify legitimate users on a website.
Human Security https://stripecdn.com .stripecdn.com _pxcts session/unknown 3rd party cookie Set by a third-party captcha platform (Human Security) to detect bot activity.
Human Security https://stripecdn.com .stripecdn.com _pxvid 1 week 3rd party cookie Set by a third-party captcha platform (Human Security) to detect bot activity.
Stripe https://stripe.com .stripe.com, .stripe.dev, .go.stripe.global, .increment.com cookie-perms 6 months 1st party cookie Stores a user's cookie permissions.
Datadome https://stripecdn.com .stripecdn.com datadome 1 week 3rd party cookie Set by a third-party captcha platform (Datadome) to detect bot activity.
Stripe https://js.stripe.com js.stripe.com elements.prb_warning.dismiss_timestamp N/D 1st party web_storage When dismissing the Payment Request button warning popup, a timestamp is stored so it is not shown again for a week.
Stripe https://stripe.com .stripe.com handoff 25 hours 1st party cookie Determines your identity when authenticating in the Stripe Dashboard on stripe.com domains (so you can log in to the correct account).
Stripe https://m.stripe.network m.stripe.network id session/unknown 1st party web_storage Set for fraud-prevention purposes and helps assess the risk associated with a transaction attempt.
Stripe https://js.stripe.com js.stripe.com, crypto-js.stripe.com, buy.stripe.com, donate.stripe.com, book.stripe.com, checkout.stripe.com link.auth_session_client_secret N/D 1st party web_storage Provides a login experience when a consumer uses Stripe-hosted payment interfaces to make purchases and Crypto Onramp to buy crypto. Provides a personalized button with the last 4 digits of the card when Link is shown on the Payment Request button and the Card Element.
Stripe https://stripe.com .stripe.com locale session/unknown 1st party cookie Controls the language on stripe.com to provide a reading experience in the language you expect.
Stripe https://m.stripe.com .m.stripe.com m 2 years 1st party cookie For fraud detection. Helps Stripe assess the risk associated with a transaction attempt on your website.
Stripe https://stripe.com .stripe.com machine_identifier 1 year 1st party cookie To prevent fraud, allows Stripe to determine the computer used in the Stripe Dashboard.
Mastercard https://acs.touch.tech .acs.touch.tech, .idcheck.acs.touchtechpayments.com, .verifiedbyvisa.acs.touchtechpayments.com ndcd 1 year 3rd party cookie Set by Mastercard when Stripe ACS is used to authenticate 3D-Secure payments. This cookie enables device detection to improve fraud detection and prevention and to identify suspicious devices or anomalous behavior.
Stripe https://stripe.com .stripe.com private_machine_identifier 1 year 1st party cookie Identifies the computer across all login sessions and users to prevent fraud.
Stripe https://stripe.com .stripe.com saml_login_result session/unknown 1st party cookie Stores details about the most recent SAML integration test (test results, status, and test request ID), used to surface SAML configuration issues.
Stripe https://stripe.com .stripe.com scfc 1 year 1st party cookie Fixes errors on our website in certain situations by forcing the browser cache to be cleared.
Stripe https://marketplace.stripe.com marketplace.stripe.com stripe.appmarketplace.csrf session/unknown 1st party cookie Prevents attackers from making requests that change the user's data on Stripe from other websites.
Stripe https://climate.stripe.com climate.stripe.com, edge-climate.stripe.com stripe.climate.csrf session/unknown 1st party cookie Prevents attackers from making requests that change the user's data on Stripe from other websites.
Stripe https://stripe.com .stripe.com stripe.csrf session/unknown 1st party cookie Prevents attackers from making requests that change the user's data on Stripe from other websites.
Stripe https://billing.stripe.com billing.stripe.com stripe.customerportal.csrf session/unknown 1st party cookie Prevents attackers from making requests that change the user's data on Stripe from other websites.
Stripe https://delegated-authentication.stripe.com delegated-authentication.stripe.com stripe.delegated-authentication.csrf 30 minutes 1st party cookie Prevents attackers from making requests that create multiple objects in our backend.
Stripe https://docs.stripe.com docs.stripe.com stripe.docs.csrf session/unknown 1st party cookie Prevents attackers from making requests that change the user's data on Stripe from other websites.
Stripe https://paywall.stripe.com paywall.stripe.com stripe.paywall.token N/D 1st party web_storage Determines your identity so you can access purchased content or make new purchases.
Stripe https://stripecdn.com stripecdn.com user_session_token N/D 1st party web_storage Stores an embedded user session key for authentication within embedded Connect components.
Stripe https://stripecdn.com stripecdn.com userleap.ids N/D 1st party web_storage Stores user identifiers and authorization tokens used to record user survey responses.
Stripe https://stripecdn.com stripecdn.com userleap.pageviews N/D 1st party web_storage Used to avoid overwhelming the services used for survey functionality.
Human Security https://stripecdn.com .stripecdn.com x-px-cookies N/D 3rd party web_storage Set by a third-party captcha platform (Human Security) to detect bot activity.
Sumsub https://api.sumsub.com api.sumsub.com _vid_lr session/unknown 3rd party local_storage Set by a third-party platform for KYC operation.
Sumsub https://api.sumsub.com api.sumsub.com _vid_t session/unknown 3rd party local_storage Set by a third-party platform for KYC operation.
Sumsub https://api.sumsub.com api.sumsub.com _grecaptcha session/unknown 3rd party local_storage Set by a third-party captcha platform.
Sumsub https://api.sumsub.com api.sumsub.com sentryReplaySession session/unknown 3rd party local_storage Set by a third-party platform for KYC operation.
Sumsub https://api.sumsub.com api.sumsub.com sessionId session/unknown 3rd party local_storage Set by a third-party platform for KYC operation.
Sumsub https://api.sumsub.com api.sumsub.com _iidt 1 year 3rd party cookie Set by a third-party platform for KYC operation.
Sumsub https://api.sumsub.com api.sumsub.com _ss_ver 15 minutes 3rd party cookie Set by a third-party platform for KYC operation.
Sumsub https://api.sumsub.com api.sumsub.com websdk 15 minutes 3rd party cookie Set by a third-party platform for KYC operation.
Google Analytics Products https://app.prosegurdigitalgold.com prosegurdigitalgold.com _ga 2 years 3rd party cookie Cookie to track interactions on prosegurdigitalgold.com.
Google Analytics Products https://app.prosegurdigitalgold.com prosegurdigitalgold.com _gid 24 hours 3rd party cookie Used to distinguish users across different sessions.
Google Analytics Products https://app.prosegurdigitalgold.com prosegurdigitalgold.com _gat 1 minute 3rd party cookie Limits the rate of requests sent to Google Analytics.
Google Analytics Products https://app.prosegurdigitalgold.com prosegurdigitalgold.com _gcl_au 3 months 3rd party cookie Created by gtag to experiment with ad efficiency across different websites.
Google Analytics Products https://app.prosegurdigitalgold.com prosegurdigitalgold.com _gcl_aw 90 days 3rd party cookie Contains information about clicks on Google ads to measure conversions.
Google Analytics Products https://app.prosegurdigitalgold.com prosegurdigitalgold.com _gcl_dc 90 days 3rd party cookie Similar to _gcl_aw, but for the Display / Floodlight network.

COOKIE MANAGEMENT

a. How to configure or disable cookies?

The User has the option to allow, block, or delete cookies installed on their device at any time through the settings of the browser they use. If the User blocks or deletes cookies, some services that require them may not function properly, or the User may need to manually adjust certain preferences each time they visit the Website. Below are links or instructions on how to manage cookies in the most common browsers:

  • Google Chrome: Click on the Chrome menu (three vertical dots in the top-right corner) and select Settings. Scroll down and click Privacy and security, then Site settings, and finally Cookies and site data. From here, you can configure the desired options (allow all cookies, block third-party cookies, block all cookies, etc.), as well as view and delete cookies stored by prosegurcrypto.com.
  • Mozilla Firefox:
  1. Windows: Go to the menu Tools > Options.
  2. Mac: Firefox > Preferences.
    Select the Privacy & Security panel. In the Cookies and Site Data section, you can click Manage Data to view stored cookies or Manage Permissions for exceptions. To block cookies, under Content Blocking, choose the desired restriction level (e.g., block third-party tracking cookies). You can also delete specific cookies via Cookies and Site Data > Manage Data.
  • Safari (macOS): Go to Preferences (Safari > Preferences from the menu bar). Click the Privacy tab. In the Cookies and website data section, you can choose to block all cookies (“Block all cookies”) or manage the websites storing cookies by clicking Manage Website Data…. To delete specific cookies, select them and click Remove. Note that blocking all cookies may prevent many websites from functioning correctly.

  • Microsoft Edge / Internet Explorer:

    Edge: Go to Settings (three horizontal dots at the top right) > Privacy, search, and services. In the Clear browsing data section, click Choose what to clear and select Cookies and other site data to delete them. To block cookies, under Privacy, search, and services, you will find the Tracking prevention option, with levels Basic, Balanced, or Strict (higher levels block more tracking cookies).

  • Internet Explorer 11: Go to Tools > Internet Options > Privacy tab and move the slider to the desired setting (from “Block all cookies” to “Accept all cookies”), or click Advanced to manually configure acceptance, blocking, or prompt for first- and third-party cookies.
  • Opera: Click the Opera menu (top-left corner) and go to Settings > Advanced > Privacy & Security > Content Settings > Cookies. Here you can enable or disable cookies, block third-party cookies, and view all stored cookies in See all cookies and site data, with the option to delete them individually.

On mobile devices, the procedure may vary: for example, on iOS Safari, it is located at Settings > Safari > Privacy & Security (“Block Cookies”), and on Chrome for Android, at Settings > Site settings > Cookies. It is recommended to consult the help or support section of the specific browser used on each device.

Additionally, the User can manage third-party cookies using specific tools, such as Ghostery, Your Online Choices (www.youronlinechoices.com/uk/), or the opt-out options of the Network Advertising Initiative (http://optout.networkadvertising.org/). These tools allow opting out of cookies from certain networks and providers.

 

Withdrawal of consent

At any time, the User may withdraw previously granted consent for the installation of non-essential cookies through the described methods (by configuring their browser to reject cookies or using the Website’s cookie preferences panel, if available). Withdrawal of consent does not have retroactive effects: cookies that were already installed on the User’s device prior to withdrawal can be manually deleted as indicated. Note that if consent for functional or personalization cookies is withdrawn or denied, some features of the Website may become unavailable or lose some functionality.

b.Consequences of disabling cookies

If the User decides to block or delete necessary cookies, some functionalities of the Website may be disabled, and the browsing experience may be impaired. For example, the User may need to log in on each visit, some preferences may not be saved, or certain online operations may not be possible. Prosegur Crypto cannot guarantee the proper functioning of the platform if technical cookies are completely disabled.

In contrast, rejecting non-essential cookies (analytics or advertising) will not affect basic use of the Website, beyond the limitation of features associated with those cookies (for example, aggregated analytics data about your visit may not be collected, or ads may be less relevant, but you can navigate normally).

c.Updates to the Cookies Policy

Prosegur Crypto may periodically update this Cookies Policy, for example, to adapt to changes in the cookies used or to new legal requirements. It is recommended that the User review this policy from time to time. In case of significant changes, users will be informed via a visible notice on the Website or by other means if required by law. Continued use of the Website after such modifications implies acceptance of the updated Cookies Policy.

 

Contact

If the User has any questions about this Cookies Policy, they may contact Prosegur Crypto through the customer service channels indicated on the Website or by email at atencion.clientes@prosegurcrypto.com. Prosegur Crypto will be happy to address and resolve any issues related to the use of cookies or other tracking technologies on the PROSEGUR GOLD Website.